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Troubleshooting

Macros/Switching does not work after I login, what’s wrong?

The Macros/Switching was all working fine, but then I restarted or logged out and back in, and now they are not working any more, what’s wrong?

The actions are all enabled by the Keyboard Maestro Engine. You can start it by launching the Keyboard Maestro application, or have the engine start automatically by enabling the “Launch Engine at Login” preference in the Preferences window pane.

My Macros are not working, what’s wrong?

In order for macros that use actions like Select Menu Item or Manipulate Window to work you must enable access for assistive devices in the Universal Access system preference.

Also, check that the macro group that contains the macros is enabled for the application you are testing with.

The Window Switcher shows an empty list, what’s wrong?

In order for the Window Switcher to work you must enable access for assistive devices in the Universal Access system preference.

The Program, Window and Clipboard Switcher does not work at all, what’s wrong?

The Hot Keys for the Program, Window, and Clipboard Switcher are all Macros in the Switcher Group, so if you have disabled this group (or restricted it to certain applications), that will affect the Switcher macros as well.

Also, ensure that the Switcher Group and the macros are enabled.

I want to use command-Tab for the Program Switcher, but the system overrides it, what’s wrong?

Apple have claimed the command-Tab keystroke and refuse to allow third parties to override this or users to disable this. While we disagree with this behavior by Apple, we are not willing to implement a hack solution that may cause compatibility problems, especially in light of this being a deliberate action. We write software that is as robust as we can make it and are not likely to add solutions that attempt to specifically do things Apple does not want us to do.

Under 10.4 (Tiger), you can use PullTab together with Unsanity APE to disable the command-Tab facility in the Dock and then you will be able to use Keyboard Maestro with command-Tab. There is no known solution for 10.5 (Leopard).

How do I get more help?

For more information about a specific Keyboard Maestro feature consult the Keyboard Maestro Documentation, post a question to the Keyboard Maestro User Group, visit the Keyboard Maestro web site or contact us.

We always respond to email, however email is no longer a guaranteed medium and spam filters can delete your message to us or our message to you. Messages sent using the feedback form will always get to us, emails sent to us will pretty much always get to us, but if you do not receive a response within one business day check your spam filters to see if they have trapped our reply. If you use the feedback form and want a reply, make sure you enter your email address!

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